Shipping and Returns

How long will it be before I receive my order? 

As part of the shopping experience with us, we aim to process, pack and dispatch your order on the same day during business hours. Please allow 2-3 business days. 

Do you offer free shipping?

Yes, SHoo is delighted to offer free shipping with orders over $100 to all customers within NZ.  At this stage SHoo does not offer shipping to anywhere else worldwide. 

How do I track the progress of my order?

Once your order is confirmed, you should immediately receive a shipment tracking number via email to track the order. In case you are missing this, check your spam mail folder or reach out to customer care. If you have any questions regarding this process, please get in touch via email at for help.